The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction. Responsibilities include leading daily team meetings, coordinating job functions for employees in Inbound/Outbound operations, supporting the team in the supervisor's absence, providing feedback on employee performance, developing and implementing training, maintaining daily workflow priorities, following standard operating procedures for inventory and warehouse operations, directing workflows on the warehouse floor, analyzing productivity data, coordinating with Warehouse Supervisors, assisting in workload forecasting and inventory management, and adhering to site safety regulations. Candidates should have a High School diploma or equivalent, strong communication and analytical skills, experience with Warehouse Management Systems preferred, and the ability to work overtime and operate material handling equipment. Cardinal Health supports an inclusive workplace and is an Equal Opportunity/Affirmative Action employer.
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